Contact Us
عربي
Back to Results
Omnia Elmardi
Customer Service

Omnia Elmardi

Muscat, Al Maabilah
Project Manager
6-10 YearsMasters DegreeComputer skillsCommunication

About Summary

Experienced project/operations manager with over 7 years of experience in both site engineering and business

operations, including management of teams and projects.

General Info

Gender
Female
Marital Status
Single
Nationality
Sudan
Employment Readiness
Immediate start
Contract Type
Full Time
Skills
Computer skillsCommunicationLeadershipInterpersonalFast LearnerAdaptabilitySelf-managementProblem-solvingMulti-taskingNegotiationProject ManagementInternet SearchTraining & DevelopmentStaff MotivationMS PowerpointMS ExcelMS WordAutoCADEmail usage knowledgeCreativeTelephone conversationsWillingness to learnTeamwork
Languages
Arabic , English
Driving License
No
has a vehicle
No
Education Level
Masters Degree
CV
CV
View CV
Work Experience

2023 Jan - 2023 Mar

Operations manager

Kalemna for Customer Services

-Managed the customer service department -Delivered 6 projects successfully on time -Developed and implemented a new process improvement strategy that reduced operational costs by 5% and increased efficiency by 12% within the first 6 monthes

2022 Jun - 2022 Dec

Operation analyst (and call Center supervisor)

Kalemna for Customer Services

-Analyzed operational performance data to identify areas of improvement, leading to the development and implementation of a new KPIs system and process improvement initiative that improved decision-making and increased team productivity by 15% -Increase in customer satisfaction scores 13%

Training Courses

2022

Digital Marketing Training Program

Zafar Training Center

2021

Project Management Professional PMP

Vista Language, Computer & administratio

Similar CVs
View more CVs

Login to see all CVs available on OpenSooq

viewMoreCV
General Tips
  1. Do not share confidential or personal data
  2. Beware of scams
  3. Remember legal accountability